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As coronavirus cases continue to rise around the world, there have already been clear signs of changing consumer behavior. Self-quarantines and emerging consumers worry about public places mean many shoppers are increasingly turning to e-commerce platforms to shop.

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At Red Points we specialize in intellectual property protection and defend brands online, using a combination of our experienced analysts and our proprietary technology. Our technology is the core of our protection solution, it employs machine learning algorithms that scan the internet and identify all IP infringements. We then validate and remove infringements, all the while reporting the details of each infringement in real time for our clients. 

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Market research
Impact of COVID-19 on Ecommerce Sales

The research will help inform those managing online brand protection across any sector about the impact of COVID-19 on consumer buying behavior. It will also provide actionable data and insights to help brands make informed decisions to enhance their brand protection strategy. 

Who’s this for

We have interviewed 1,000 U.S between March 11th-12th, 2020 to better understand how COVID-19 is changing the way people buy online, as well as the impact it will have on brands.

What you'll Learn

IMPACT OF 
COVID-19 ON ECOMMERCE SALES

Find out how the recent surge in ecommerce sales is impacting brands

Investigating changes in online shopping behavior in the wake of the growing COVID-19 outbreak

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With this in mind, 
Red Points conducted a survey among 1,000 U.S. shoppers to answer the following questions:

1

Which industries are witnessing the highest surge in online shopping?

2

Which products are experiencing a huge spike in sales as a result?

3

Are consumers more likely to make snap purchasing decisions?

5

In which areas will shoppers increase their spending?

4

What do consumers value the most from online
ecommerce retailers?

1-  Legal consultant
2-  Legal/brand protection director
3-  CEO/General Manager or Director
4-  Marketing Manager/Director
5-  Founder/Owner
6-  Academics

This information 
will be useful for:

OF U.S SHOPPERS
will further increase their online shopping compared to in-store if COVID-19 outbreak continues 


72.7%

OF U.S SHOPPERS
are concerned there might
be more inauthentic or poorer quality products sold online
 

68%

Consumer buying 
behaviour

Consumer sentiment

Why consumers are choosing 
ecommerce

Market research
Impact of COVID-19 on Ecommerce Sales

Investigating changes in online shopping behavior in the wake of the growing
COVID-19 outbreak

As coronavirus cases continue to rise around the world, there have already been clear signs of changing consumer behavior. 
Self-quarantines and emerging consumers worry about public places mean many shoppers are increasingly turning to e-commerce platforms to shop.

4

What do consumers value the most from online 
ecommerce retailers?

5

In which areas will shoppers increase their spending?

With this in mind, 
Red Points conducted a survey 
among 1,000 U.S. shoppers to answer the following questions:

2

Which products are experiencing a huge spike in sales as a result?

3

Are consumers more likely to make snap purchasing decisions?

1

Which industries are witnessing the highest surge in online shopping?

OF U.S SHOPPERS
are concerned there might
be more inauthentic or poorer quality products sold online
 

72.7%

Why consumers are choosing 
e-commerce

Consumer sentiment

Consumer sentiment

68%

OF U.S SHOPPERS
are buying more online
than usual 

57.9%

OF U.S SHOPPERS
will further increase their online shopping compared to in-store if COVID-19 outbreak continues

IMPACT OF 
COVID-19 ON ECOMMERCE SALES

Find out how the recent surge in e-commerce sales may affect brands  

We have interviewed 1,000 U.S between March 11th-12th, 2020 to better understand how COVID-19 is changing the way people buy online, as well as the impact it will have on brands.

What you'll Learn

1-  Legal consultant
2-  Legal/brand protection director
3-  CEO/General Manager or Director
4-  Marketing Manager/Director
5-  Founder/Owner
6-  Academics

This information 
will be useful for:

The research will help inform those managing online brand protection across any sector about the impact of COVID-19 on consumer buying behavior. It will also provide actionable data and insights to help brands make informed decisions to enhance their brand protection strategy. 

Who’s this for

DOWNLOAD

57.9%

OF U.S SHOPPERS
are buying more online

than usual